Privacy policy

What this policy covers

Bar 9 AI, LLC (“Bar 9,” “we,” or “us”) provides AI consulting, automation, and software services. This policy explains how we handle personal information when you visit bar9.ai, contact us, book time with us, or discuss and use our services.

Some tools have additional privacy notices. Our Facebook app privacy policy covers our internal Meta ad research app. The Scorecard privacy notice explains how that assessment handles answers, AI processing, saved reports, and optional follow-up. Those notices provide the details for each tool.

Information we collect

• Information you give us. Your name, email address, phone number, company, role, meeting details, and anything you choose to include in a form, email, assessment, or conversation with us.
• Business and project information. Details about your workflows, goals, existing tools, and the materials you provide for an inquiry or client engagement. These materials may contain personal information.
• Website and device information. Our hosting, analytics, and embedded services may collect your IP address, browser and device details, pages visited, referring page, timestamps, and interactions with the site. Cookies can help recognize your browser across visits.

Please leave passwords, financial account details, health information, and confidential customer records out of public forms and assessments. If a project requires sensitive information, agree on an appropriate way to share it with us first.

How we use information

We use information to:

• Respond to your questions, arrange meetings, and follow up on your requests.
• Understand your needs, prepare proposals, and deliver and support agreed services.
• Provide assessment results or reports and process any separate request for help.
• Understand how the website is used and improve its content and performance.
• Detect spam, investigate errors, protect our systems, and meet legal obligations.
• Send updates or marketing communications where permitted, with a way to opt out.

When we handle personal information on a client's behalf, the engagement agreement and the client's instructions govern that work. Project-specific notices or data-processing terms may also apply. The AI and automation providers involved depend on the agreed project.

Cookies, analytics, and embedded tools

The website uses Google Analytics through Google Tag Manager to understand visits and interactions. We also use HubSpot for website forms, meeting scheduling, contact management, and website activity tracking. These services may use cookies and similar technologies and may associate website activity with contact details you submit.

Embedded forms may use Google reCAPTCHA to help prevent spam. That service can collect device and interaction information and set cookies for its security checks. Google's Privacy Policy and Terms of Service apply to reCAPTCHA. You can also read HubSpot's Privacy Policy.

You can block or delete cookies in your browser. Where a cookie preference control is shown, you can use it to manage the choices it offers. Blocking cookies or third-party scripts may affect forms and scheduling. Google also provides an Analytics opt-out browser add-on.

When we share information

We do not sell personal information or use visitor information for targeted advertising, including retargeting.

Information may be shared with:

• Team members and contractors who need it to handle your inquiry or deliver agreed work.
• Service providers for hosting, data storage, email, forms, scheduling, contact management, analytics, security, and the AI or automation tools used in a project.
• Other parties when you ask us to share it or authorize us to do so.
• Legal or professional advisers, authorities, or other parties when necessary to meet legal obligations, enforce agreements, or protect rights and safety.
• Parties involved in a proposed or completed business sale, merger, or similar transaction, subject to applicable confidentiality and legal requirements.

External websites and services linked from our site have their own privacy practices. Their notices explain how they handle information when you use their services directly.

Retention, security, and location

How long we keep information depends on why it was collected, whether we have an ongoing relationship, the terms of a client engagement, and applicable recordkeeping or legal requirements. A tool's own privacy notice may specify a retention period for its records. Contact us to ask about a particular record or request deletion.

We use safeguards designed to protect information, including encrypted website connections and access controls. No online service or storage method can guarantee complete security.

Bar 9 operates from the United States. Our service providers may process or store information in the United States and other countries, where privacy laws may differ from those where you live.

Your choices and privacy requests

You choose what to submit through the website. You can stop marketing emails using the unsubscribe link, when provided, or by contacting us. We may still send communications needed to respond to a request or support an active engagement.

Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of your personal information, restrict or object to certain processing, or withdraw consent where processing relies on it. You may also have the right to complain to the relevant privacy authority.

Send a request to admin@bar9.ai with the subject “Privacy request.” Describe what you need and the email address or other details that will help us locate the information. We may need to verify your identity. We will respond within the time required by applicable law and explain any limits or exceptions that apply.

If your information is held in a system we operate for a client, contact that organization first. We can help route your request to the organization responsible for it.

Children's privacy

Our website and services are intended for business audiences, not children under 13. If you believe a child has provided personal information to us, contact us so we can investigate and take appropriate action.

Changes to this policy

We may update this policy as our services or practices change. The date at the top shows the latest revision. We will provide any additional notice required by applicable law.

Contact us

For questions about this policy or how Bar 9 handles your information, contact: